Refunds & returns
REFUND & RETURNS
We want you to be completely satisfied with your purchase. If something isn’t right, we’re here to help.Return Period
We accept returns within 30 days of your purchase date.Unfortunately, we cannot offer refunds or exchanges for items returned after 30 days.
If you’d like to request a return or refund, please contact our support team first. We’ll respond within 1 business day to guide you through the next steps.
Note: Do not send your item back to the manufacturer without prior approval from us.
Refund Process (If Applicable)
Once your return is received and inspected, we’ll notify you by email regarding the status of your refund request.If your refund is approved:
It will be processed to your original payment method or issued as store credit, depending on your preference.
Refunds may take 3–7 business days to appear, depending on your payment provider.
Note: Customers are responsible for return shipping costs. Please note that shipping fees are non-refundable.
Exchanges (If Applicable)
We offer exchanges only for defective or damaged items.To exchange an item for the same product, please email our support team with your order number, a brief explanation, and photos (if applicable). We’ll provide clear instructions on how to proceed.